FAQs

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If you have an issue or any question so check our FAQs, if you are unable to find the solution click the Whatsapp button below to chat live with a Customer Service Representative.

Delivery & Return

Cash on delivery and online payment via credit or debit card are permissible.

Never accept pressed or opened parcels. If your package or product is damaged, save the box and merchandise and notify us immediately at info@100percent.pk or 0300-8296101. You can also message us on Instagram. Please do not discard the product or the packaging as these materials may be required for your claim to be processed.

We ship nationwide – Pakistan.

Confirmation emails are typically received shortly after the order is placed. If you do not receive your confirmation email right away, it may be due to your order being placed during a period of high order volume, such as an exciting new launch or promotion.


If you have not received your confirmation email within 24 hours after your order is placed, please email us at info@100percent.pk so that we may assist you further!

All orders are processed within 24 hours (Monday to Friday) and require 3-5 business days for delivery.

Standard delivery charges across Pakistan are Rs. 200/order.

The order will be sent to the mentioned address, so if you prefer to make a purchase in person, you can visit the retail stores where 100% Wellness Co products are available or you can visit our outlets.

Yes, we have a customer service number operational 5 days a week 11am – 7pm: 0300-8294845 (Customer Service 100% Wellness Co.)

Product

Yes, 12 months after opening the seal with 2-3 years of shelf life.

Yes, our products are completely vegan and cruelty free. We prioritize ethical and inclusive practices in the creation of our all product line, ensuring that our customers can enjoy high-quality products that align with their values.

Yes, all of our products have been made through a clean and damp, kind process, which means they have undergone thorough processes to make sure they are 100% sulfate, paraben, vegan, toxin & damp; cruelty free. So yes, all our products are very safe to use in pregnancy!

Yes, all our products have been through a clean and kind process, but we still would recommend you to do a patch test prior to incorporating any product in your routine.

100% offers discounts on specific events and occasions. Please stay updated on our social media for such updates!