Exchange Policy

Refund or Exchange Policy

At 100% Wellness Co., we are committed to delivering high-quality products made with the utmost care. Due to the nature of our products, all sales are final, and we do not offer refunds or exchanges.

We strongly encourage customers to thoroughly review product details, descriptions, and ingredients prior to making a purchase. Should you have any questions or require assistance before placing your order, our team is available to help at Info@100percent.pk or via our social media channels: Facebook or Instagram.

 

Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, we are here to assist. Please follow these steps:

1. Inspect your order upon delivery.
2. Contact us at Info@100percent.pk immediately with the following information:

  • Your order number.
  • Photos of the damaged or incorrect item.
  • A brief description of the issue.
  • Once we receive your request, our team will evaluate the situation and work with you to resolve it promptly.

Exceptions / Non-Returnable Items
Due to hygiene and safety concerns, certain types of products are strictly non-returnable, including but not limited to:

  • Personal care products (e.g., skincare, hair care, and beauty items).
  • Custom or personalized items.
  • Hazardous materials, flammable liquids, or gases.
  • Please contact us prior to purchasing if you have questions about a specific item.

We appreciate your understanding and value your trust in 100% Wellness Co. Thank you for choosing us for your wellness needs.